"Last spring, my daughter and I visited your store, and while I chose a bag, an employee was incredibly kind to my daughter. They showed her various bag models and colors and gifted her a coin purse with a lovely tradition about coins bringing good luck. Though I love the bag I bought, the kindness and patience we experienced stand out the most. Your company's admirable mission and passion are evident in every interaction. Thank you for creating beautiful, sustainable products with a meaningful mission."